privacy policy
You consent to receive communications from us through SMS, email, phone calls, and RCS messages regarding your transactions on our website. To facilitate such communication, users are required to register valid phone numbers and email addresses.
We may also use your registered email address to send updates, newsletters, promotional offers, service-related information, and notifications about changes to our platform or its features. These communications are intended to enhance your overall experience and keep you informed about our services.
Privacy Policy – Sri National Jewellers
Effective Date: 20/11/2025
1. General
This Privacy Policy applies to the website and services of Sri National Jewellers (hereafter “we”, “us”, “our”). By accessing or using our website and services, you agree to this policy and our Terms of Use. We reserve the right to update this policy at any time; your continued use of the website after changes constitutes acceptance.
2. Information Collection
When you visit our website, register, place an order, or contact us, we may collect:
- Personal information such as your name, email address, phone number, billing/shipping address.
- Non-personal information such as your browser type, device details, IP address, cookies and usage data.
- Any other information you voluntarily provide to us.
3. Use of Information
We use the information we collect to:
- Process and fulfil your orders.
- Communicate with you about your purchases, enquiries, offers, new collections.
- Improve our website, products and services.
- Provide customer support.
We will only send promotional communications when you have opted in or given consent.
4. Data Sharing & Disclosure
We do not sell or trade your personal information to third parties. We may share your information:
- With our trusted service providers (for payment processing, delivery, customer support) who are bound by confidentiality obligations.
- When required by law, regulation or to respond to legal process.
We require that any third parties accessing your data do so only for the purposes we disclose and protect it accordingly.
5. Cookies, Tracking & Website Analytics
Our website uses cookies and other tracking technologies to enhance your browsing experience, remember your preferences, analyze site traffic, and improve functionality. You may disable or restrict cookies via your browser settings; however, parts of our site may not function properly without them.
6. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, alteration, disclosure or destruction. While we strive to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You have certain rights regarding your personal information, including:
- The right to access the personal data we hold about you.
- The right to correct or update your information.
- The right to request deletion or restrict processing.
- The right to withdraw consent for marketing communications.
To exercise any of these rights, please contact us via the details below.
8. Third-Party Links
Our website may contain links to external websites not operated by us. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read their privacy policies.
9. Changes to the Policy
We may revise this Privacy Policy from time to time. We will post the updated version on our website with an updated “Effective Date”. Your continued use of our site after changes means you accept those changes.
10. Contact Information
If you have any questions, concerns or requests regarding this Privacy Policy, you may contact us:
Sri National Jewellers
[Insert full address]
Email: [Insert Email]
Phone: [Insert Phone Number]